Patient Portal
Everything You Need, All in One Place
Pay your bill, request medical records, or schedule your next appointment — quick links to all your patient tools below.
What Can We Help You With?
Select what you need below. Each tool links directly to the appropriate portal or provides the next steps to get it done.
Pay My Bill
Pay your balance online securely — with or without an Online BillPay Code.
- Step 1 — Have a statement? Use the code on your bill to pay quickly with your account login.
- Step 2 — No statement? Pay as a guest without a code using the guest pay option.
- Step 3 — Questions about your bill? Contact Debbie, our billing manager, at (206) 937-4700.
Medical Records
Request a copy of your records for yourself, another provider, or a specialist referral.
- Step 1 — Submit your request by using the records request form.
- Step 2 — Authorization required — we'll ask you to sign a release form to protect your privacy under HIPAA.
- Step 3 — Processing time is typically 5–7 business days. Urgent requests may be accommodated.
Schedule an Appointment
Request your next visit online, or call us to schedule, including urgent and same-week appointments.
- Step 1 — New patient? We're actively accepting new patients. Read our New Patients page before your first visit.
- Step 2 — Existing patient? Request online, call or text.
- Step 3 — Cancellations: Please give 24 business hours' notice. Late cancellations may incur a up to a $100 fee.
Understanding Your Bill
After your visit, you'll receive an Explanation of Benefits (EOB) from your insurance company, followed by a statement from our clinic showing any remaining balance after insurance has been applied.
If you have questions about a charge, your insurance coverage, or your account balance, please contact Debbie, our billing manager, at (206) 937-4700. She's also your contact for any questions related to outpatient surgery billing at Swedish Medical Center or St. Anne Hospital.
Co-payments are due at the time of service as required by your insurance plan. If you're having difficulty with a balance, please reach out. We're happy to talk through options.
Pay with Online BillPay Code:
Have a statement? Use your BillPay Code to log in and pay your balance securely online.
Guest Pay:
Don't have your statement handy? Pay your balance as a guest — no login or code required.
Call Billing at (206) 937-4700 ext. 103
Requesting your records
You have the right to access your medical records at any time. We process records requests in compliance with HIPAA and Washington State law. A signed authorization form is required for all requests.
Records can be sent to you directly, to another healthcare provider, or to a specialist we've referred you to. If you're seeing a new podiatrist or being referred to a surgeon, we'll coordinate that transfer directly in most cases.
To request your records, complete the records request form.
Records Common Questions
Still have questions?
Our team is happy to help with billing, records, scheduling, or anything else you need.